Golden West Casino
Privacy Policy
Thank You for visiting Golden West Casino and its website (the “Site”). Golden West Casino, including all of its affiliates (“Golden West Casino,” “We,” “Our,” “Us”), is committed to protecting your privacy. We respect Your privacy and understand the importance of Your Personal Information. This Privacy Policy describes how we collect, use, disclose, and protect Personal Information that we collect from you when you visit our casino locations or use our website (the “Site”).
By using the Site or interacting with Golden West Casino, you acknowledge this Privacy Policy. If you have any questions about this Privacy Policy or our practices, please contact us using the information provided below.
COLLECTION AND USE OF INFORMATION
We collect information from you that identifies, describes, or is reasonably capable of being associated with you or your household (“Personal Information”). Personal Information does not include publicly available information in government records or any data that has been deidentified or aggregated.
Personal Information We Collect
Depending on your interaction(s) with Golden West Casino or this Site, We collect these categories of Personal Information:
- Personal identifiers, such as Your name, date of birth, address, contact information, or government-issued ID;
- Visual or electronic data, such as Your image captured through video surveillance;
- Financial information, such as Your payment or billing information;
- Commercial information, such as the products or services purchased or considered;
- Internet or network activity, such as data collected through Cookies as described in the section below on Cookies; and,
- Inferences drawn from this data to perform analytics to personalize and continually improve Your experience.
Sensitive Personal Information
Some of the Personal Information we collect may be considered “Sensitive Personal Information” under California law, such as government-issued identification and financial information. We use Sensitive Personal Information only as necessary to provide our services, ensure security, comply with legal obligations, and for other permitted business purposes under applicable law.
How We Collect Personal Information
Golden West Casino collects Personal Information from the following sources:
- Directly from you, such as when you provide information, apply for a Player Card, participate in promotions, or contact us;
- Automatically, such as through cookies and similar technologies when you use the Site; and,
- Through your interactions with us, including use of player programs, gameplay, and visits to our facilities.
How We Use Personal Information
We use the categories of Personal Information described above for the following business and commercial purposes:
- Provide You the services or products You request;
- Verify Your identity and ensure that You are of legal age (21) to enter Golden West Casino (including age verification);
- Enhance Your experience by issuing Player Cards;
- Inform You about promotions, alerts, and relevant information that may be of interest through text or email;
- Process payments and transactions;
- Detect fraudulent or illegal conduct;
- Maintain the safety and security of Our premises, systems, and guests; and,
- Gain insights about Your experience to evaluate and improve Our offerings.
We will not use your Personal Information or Sensitive Personal Information for materially different purposes without first taking reasonable steps to notify you.
Cookies and Similar Technologies
Our Site uses cookies and similar technologies to enable the website to function, analyze trends, improve services, and resolve problems. Cookies may automatically collect internet or network information such as device identifiers, Your IP address, and information about how You interact with the website.
You can control cookies through your browser settings; however, disabling cookies may affect the functionality of the Site. For more information on how you can customize your browser’s cookie settings please visit the link to your web browser below:
Chrome
Google
Safari
Internet Explorer
Mozilla Firefox
DISCLOSURE OF PERSONAL INFORMATION
We may disclose Personal Information to third parties for business purposes, including to operate our business and provide services to you. These third parties may include:
- Service providers, such as payment processors, IT service providers, and vendors that support the operation and maintenance of our Site’
- Professional advisors, such as legal, accounting, and consulting firms;
- Regulatory authorities or law enforcement, where required by law or to protect our rights or the safety of our guests; and
- Business partners, such as companies involved in promotions, tournaments, or events in which you choose to participate.
We require third parties that receive Personal Information to use it only for the purposes for which it was disclosed and in accordance with applicable law.
YOUR CALIFORNIA PRIVACY RIGHTS
California residents may have additional rights over their Personal Information. This section describes those rights and how you can exercise them with us.
The Right to Access Information
You may have the right to request and access information about how We treated Your Personal Information, including:
- The categories of Personal Information we collected about you;
- The categories of sources from which we collected that information;
- Our business or commercial purpose for collecting that information;
- The categories of third parties with whom we shared that information; and/or
- The specific pieces of Personal Information we collected about you.
The Right to Deletion
Subject to certain exceptions, You may have the right to request that We delete Your Personal Information. Please note that simply leaving the Site or closing your Player Card does not delete the Personal Information We may have collected about You.
We may retain Personal Information as necessary to: Transactional: to complete a transaction for which the Personal Information was collected, provide a good or service requested by you, or perform a contract we have with you;
- Complete transactions or provide services requested by you;
- Detect and prevent security incidents or illegal activity;
- Debug and repair errors;
- Comply with legal obligations; or
- Use the information internally in a lawful manner compatible with the context in which it was collected.
Please note that if we delete your Personal Information, many of our services will not work the same. For example, you will not have an account, personalized web experiences, or promotional emails sent to your inbox.
The Right to Correction
Under certain conditions, You may have the right to request that We correct inaccurate Personal Information.
Right to Opt Out of Sale or Sharing
Under California law, “sell” means disclosing Personal Information to a third party for monetary or other valuable consideration, and “share” means disclosing Personal Information to a third party for cross-context behavioral advertising.
We do not sell Personal Information. We do not share Personal Information for cross-context behavioral advertising. However, in the event our practices change, we will provide you with notice and the opportunity to opt out of either sale, sharing, or both as required by applicable law.
Right to Limit Use of Sensitive Personal Information
You may have the right to limit the use and disclosure of Sensitive Personal Information. However, we use Sensitive Personal Information only as necessary to provide our services, ensure security, comply with legal obligations, and for other permitted business purposes under applicable law.
Non-Discrimination
We will not discriminate against you for exercising any of your rights under applicable law.
How To Exercise These Rights
To submit a request to exercise these rights You may contact Us at:
661-324-6936
info@goldenwestcasino.com
Please clearly state that You would like to exercise your California privacy rights and briefly describe Your request. You must also provide Your full name, current address, telephone number, email address and player card number.
If You make a request, We will acknowledge We have received it within ten (10) days. If You do not receive a response, please ensure Your request was submitted properly or contact Us.
Verification
Before We can respond to Your request, we must verify Your identity. If We are unable to verify Your request, We will contact You for more information. If We are still unable to verify Your identity after a good faith attempt, We may deny the request and, if so, We will explain the basis for the denial.
Designating an Authorized Agent
You may designate someone to submit requests and act on Your behalf (an “Authorized Agent”). To do so, You must provide Us with written permission to allow Your Authorized Agent to act on Your behalf.
Do Not Track Requests
Some web browsers or smartphones have the ability to set “Do Not Track” requests to block user activity from being tracked across web pages or devices. We do not recognize “Do Not Track” signals as there is no industry-standard way to do so.
RETENTION
We retain Personal Information for as long as necessary to fulfill the purposes for which it was collected, including to provide our services, maintain business records, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.
The criteria used to determine our retention periods include the nature of the information, the purposes for which it was collected, applicable legal requirements, and our operational needs.
When Personal Information is no longer required for these purposes, we will delete or deidentify it in accordance with applicable law.
REGARDING INDIVIDUALS UNDER THE AGE OF 21
This Site and Golden West Casino are not intended for individuals under the age of 21.
We do not knowingly gather Personal Information about visitors who are under the age of 13. It is possible that by fraud or deception We may receive information, which may include Personal Information, given to Us by or pertaining to children under 13. If We are notified of this, as soon as We verify the information, We will delete it from our servers.
SECURITY OF YOUR PERSONAL INFORMATION
We use reasonable and appropriate administrative, technical, and physical safeguards designed to protect your Personal Information from unauthorized access, use, or disclosure. Access to Personal Information is limited to those who have a legitimate business need to access it.
You are responsible for taking reasonable precautions to protect your Personal Information when using the internet.
Please note that no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
OTHER WEBSITES
Golden West Casino’s Privacy Policy only applies to the Site and to Golden West Casino. Our Site may provide links to third party websites. Golden West Casino is not responsible for the privacy practices or content of third party websites. We encourage You to review the privacy policies of these third party sites to learn about their practices or what rights you may have.
QUESTIONS AND UPDATES
Golden West Casino welcomes questions about this Privacy Policy. We are dedicated to Your privacy and make every reasonable effort to keep Your information secure. If You have questions contact Us.
We may update this Privacy Policy, and reserve the right to do so. All revisions will be posted to this Site, and We will indicate the date of the revision below. You will be subject to any revision that occurs before Your next visit to the Site.
This Privacy Policy was last updated on 05.03.2026